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When I try to use NCknows, it says I'm "blocked"- why? 

331 views   |   1   0   |   Last updated on Nov 04, 2015   

 

If abusive or inappropriate calls repeatedly come in from the same IP address, we will block that IP address for 24 hours. This can ocassionally effect users who were not involved in the earlier incidents. If this has happened to you, please contact your local library. Please remember, real people staff the service and they deserve to be treated with respect.